- 2024 Medication Look Up
- 2024 List of Covered Drugs
- 2024 Find a Pharmacy
- 2024 Mail-Order Pharmacy
- 2024 Medication Therapy Management
- 2024 Formulary Restrictions
- 2024 Part D Appeals & Grievances
- 2024 Part D Appeal Request
- 2024 Coverage of Self-Administered Drugs in Outpatient Settings
- 2024 Transition Policy
- 2024 Printable Provider / Pharmacy Directory
- 2024 Part D Coverage Determinations
Your prescription medications can be sent directly to you by mail; a great convenience for medications you take on an ongoing basis, such as those used to treat chronic conditions like high blood pressure or diabetes.
Learn more about our mail-order options:
Elixir Solutions (EasyRefill Program)
Cone Health Community Pharmacy at Wesley Long
Give Us A Call
Prospective Members | TTY Users
866-897-4230 | 711
Current Members
888-965-1965 | 711
Providers
844-806-8217 (Option 5)
Agent & Brokers
855-547-0344
Prospective and Current Members Call From
October 1 to March 31, 7 days a week
8 AM – 8 PM ET
April 1 to September 30, Monday to Friday
8 AM – 8 PM ET
Providers Call From
Monday to Friday, 8 AM – 5:30 PM ET
Agents & Brokers Call From
Monday to Friday, 8 AM – 5 PM ET
Source: U.S. News & World Report's "Best Medicare Advantage Plan Companies of 2023"
HealthTeam Advantage, a product of Care N’ Care Insurance Company of North Carolina, Inc., is a PPO and HMO Medicare Advantage plan with a Medicare contract.
Enrollment in HealthTeam Advantage depends on contract renewal. This information is not a complete description of benefits. Call for more information: prospective members call 866-393-3860, HTA PPO members call 888-965-1965, and HTA HMO CSNP members call 888-965-1965 (TTY:711) from October 1–March 31, 8 a.m. to 8 p.m. ET, seven days a week, or April 1–September 30, 8 a.m. to 8 p.m. ET, Monday through Friday. Medicare beneficiaries may also enroll in HealthTeam Advantage through the CMS Medicare Online Enrollment Center located at http://medicare.gov. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. Every year, Medicare evaluates plans based on a 5-star rating system.
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