For Members

HealthTeam Advantage Members

As a member of HealthTeam Advantage, you’re more than just a member, you’re part of our family. Just as it is for you, North Carolina is our home, not just another office location. We’re here to help you with your healthcare needs.

We’re dedicated to providing our members with the very best customer experience. Simply call your Healthcare Concierge, your single point of contact and trusted partner committed to working with you throughout your entire healthcare experience.

Free At-Home COVID-19 Tests Available through USPS

Residential households in the U.S. are eligible for 2 orders of 4 free at-home tests through the United States Postal Service.

USPS COVID Home Tests

Over-the-Counter Tests Covered by Medicare Part B

Medicare is covering 8 Over-the-Counter COVID-19 Tests per calendar month. This benefit is covered by Medicare and can only be received if you have Medicare Part B. 

Medicare Coverage for OTC COVID Tests

Learn more about our no-cost health and wellness program, Living Plus, designed specifically for our Members.

View Upcoming Events

Please Call on Your Personal Healthcare Concierge for:

  • Assistance finding a primary care provider and help scheduling appointments
  • Answers to plan and benefit questions
  • Help with special healthcare needs
  • Prescription drug assistance
  • Claims questions and billing resolution

Your Healthcare Concierge is available by
phone, email, or for in-person meetings.