As a HealthTeam Advantage member, you have access to many providers and hospitals for your healthcare needs. The Provider/Pharmacy Directory is a comprehensive list of HealthTeam Advantage network providers and pharmacies. This directory is updated several times per week. Members who need help finding a provider can contact their Healthcare Concierge.
As a HealthTeam Advantage member, you have access to many providers and hospitals for your healthcare needs. The Provider/Pharmacy Directory is a comprehensive list of HealthTeam Advantage network providers and pharmacies. This directory is updated several times per week. Members who need help finding a provider can contact their Healthcare Concierge.
HealthTeam Advantage PPO (Preferred Provider Organization) members can visit any provider in our service area. Using in-network providers helps keeps out-of-pocket costs lower and more predictable. If you use an out-of-network provider, make sure they accept Medicare; otherwise, you’ll be responsible for the full cost of services. Except for emergencies or urgent care, it may cost more to visit out-of-network providers.
As you evaluate which plan to select and when you set up appointments for your healthcare needs, you may need to know whether a provider is in the HealthTeam Advantage network.
Prospective Members | TTY Users
866-897-4230 | 711
Current Members
888-965-1965 | 711
Providers
844-806-8217 (Option 5)
Agent & Brokers
855-547-0344
Prospective and Current Members Call From
October 1 to March 31, 7 days a week
8 AM – 8 PM ET
April 1 to September 30, Monday to Friday
8 AM – 8 PM ET
Providers Call From
Monday to Friday, 8 AM – 5:30 PM ET
Agents & Brokers Call From
Monday to Friday, 8 AM – 5 PM ET
Source: U.S. News & World Report's "Best Medicare Advantage Plan Companies of 2023"
HealthTeam Advantage, a product of Care N’ Care Insurance Company of North Carolina, Inc., is a PPO and HMO Medicare Advantage plan with a Medicare contract.
Enrollment in HealthTeam Advantage depends on contract renewal. This information is not a complete description of benefits. Call for more information: prospective members call 866-393-3860, HTA PPO members call 888-965-1965, and HTA HMO CSNP members call 888-965-1965 (TTY:711) from October 1–March 31, 8 a.m. to 8 p.m. ET, seven days a week, or April 1–September 30, 8 a.m. to 8 p.m. ET, Monday through Friday. Medicare beneficiaries may also enroll in HealthTeam Advantage through the CMS Medicare Online Enrollment Center located at http://medicare.gov. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. Every year, Medicare evaluates plans based on a 5-star rating system.
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