Conducting Business with Integrity
Care N’ Care Insurance Company of North Carolina, Inc. d/b/a HealthTeam Advantage is committed to conducting business with integrity and in compliance with all laws and regulations. We are focused on ensuring we remain a company that others want to do business with, now and for many years to come.
We are committed to conducting ourselves with the highest regard for professional responsibility, integrity, and regulatory compliance. Success depends on each of us making and keeping this commitment!
Resources
The Code of Conduct and other resources are provided to help guide you through difficult decisions and provide ways to ask questions and report potential concerns. You can report potential issues anonymously and without fear of reprisal, or retaliation.
You can reach us by phone or through our online portal 24 hours a day / 7 days a week.
- Phone: 1-855-741-4518
- Mail: 300 E. Wendover Ave. Suite 121 Greensboro, NC 27401
- Internet: HealthTeam Advantage EthicsPoint Portal
Downloads
Give Us A Call
Prospective Members | TTY Users
866-897-4230 | 711
Current Members
888-965-1965 | 711
Providers
844-806-8217 (Option 5)
Agent & Brokers
855-547-0344
Prospective and Current Members Call From
October 1 to March 31, 7 days a week
8 AM – 8 PM ET
April 1 to September 30, Monday to Friday
8 AM – 8 PM ET
Providers Call From
Monday to Friday, 8 AM – 5:30 PM ET
Agents & Brokers Call From
Monday to Friday, 8 AM – 5 PM ET
Source: U.S. News & World Report's "Best Medicare Advantage Plan Companies of 2023"
HealthTeam Advantage, a product of Care N’ Care Insurance Company of North Carolina, Inc., is a PPO and HMO Medicare Advantage plan with a Medicare contract.
Enrollment in HealthTeam Advantage depends on contract renewal. This information is not a complete description of benefits. Call for more information: prospective members call 866-393-3860, HTA PPO members call 888-965-1965, and HTA HMO CSNP members call 888-965-1965 (TTY:711) from October 1–March 31, 8 a.m. to 8 p.m. ET, seven days a week, or April 1–September 30, 8 a.m. to 8 p.m. ET, Monday through Friday. Medicare beneficiaries may also enroll in HealthTeam Advantage through the CMS Medicare Online Enrollment Center located at http://medicare.gov. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. Every year, Medicare evaluates plans based on a 5-star rating system.
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