The Centers for Medicare & Medicaid Services (CMS) requires that all providers seeing beneficiaries enrolled in a Chronic Special Needs Plan (CSNP), such as our Diabetes & Heart Care (HMO CSNP), participate annually in Model of Care (MOC) training, and attest to completion.
HealthTeam Advantage has made the following options available to you, but only completion of one is required:
If you are having any trouble accessing the training materials, submitting your attestation, or want to check on the status of your training, please contact Provider Concierge:
Phone: 844-806-8217 (Option 5)
Email: [email protected]
Give Us A Call
Prospective Members | TTY Users
866-897-4230 | 711
Current Members
888-965-1965 | 711
Providers
844-806-8217 (Option 5)
Agent & Brokers
855-547-0344
Prospective and Current Members Call From
October 1 to March 31, 7 days a week
8 AM – 8 PM ET
April 1 to September 30, Monday to Friday
8 AM – 8 PM ET
Providers Call From
Monday to Friday, 8 AM – 5:30 PM ET
Agents & Brokers Call From
Monday to Friday, 8 AM – 5 PM ET
Source: U.S. News & World Report's "Best Medicare Advantage Plan Companies of 2023"
HealthTeam Advantage, a product of Care N’ Care Insurance Company of North Carolina, Inc., is a PPO and HMO Medicare Advantage plan with a Medicare contract.
Enrollment in HealthTeam Advantage depends on contract renewal. This information is not a complete description of benefits. Call for more information: prospective members call 866-393-3860, HTA PPO members call 888-965-1965, and HTA HMO CSNP members call 888-965-1965 (TTY:711) from October 1–March 31, 8 a.m. to 8 p.m. ET, seven days a week, or April 1–September 30, 8 a.m. to 8 p.m. ET, Monday through Friday. Medicare beneficiaries may also enroll in HealthTeam Advantage through the CMS Medicare Online Enrollment Center located at http://medicare.gov. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. Every year, Medicare evaluates plans based on a 5-star rating system.
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